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We are a global creative house for management,
social media marketing + human-centered experiences.
2026 © ROWEN + HARRINGTON
How does a partnership begin?
Every project begins with an enquiry. Once we understand your needs, we'll either prepare a tailored proposal or recommend a discovery call if multiple services or team members are likely to be involved. From there, we map out the strategy, timelines, and next steps before any creative work begins.
Why can't I choose from fixed packages?
Every brand requires a different level of support. Rather than asking clients to fit into predefined packages, we build every proposal around the goals, timeline, budget, and creative disciplines best suited to the project.
What services can be combined?
Our services are designed to work together. Whether supporting one area of the business or building an entire brand ecosystem, every partnership evolves around what the brand needs today and where it's heading next.
Will I have one point of contact?
Yes. Every client is paired with a dedicated manager who oversees communication throughout the partnership. Behind the scenes, they're supported by our wider in-house team and trusted partners.
Can R+H work alongside our internal team?
Absolutely. Many of our clients already have internal teams. We regularly collaborate with existing teams or founders, becoming an extension of the business rather than replacing it.
How involved do we need to be?
As involved as you'd like to be. Some founders enjoy collaborating closely throughout the process, while others prefer to hand everything over. We adapt our way of working to suit each partnership.
How far in advance should we enquire?
The earlier, the better. Some clients reach out several months before a project begins, while others are ready to start much sooner. Availability depends on the scope of work and the creative team required.
Why choose a creative house instead of multiple agencies?
Rather than managing several freelancers, our clients work with one creative house. We coordinate the people, disciplines, timelines, communication, and creative direction behind the scenes, creating one seamless partnership.
What is the difference between the in-house team and partners?
Our in-house team manages the day-to-day running of every collaboration. Partners are carefully selected studios and independent creatives who join projects when their expertise is needed. Together, they allow us to build the right team for every client.
Who manages R+H's own brand?
Everything you see, from our website and newsletter to our social media and creative direction, is developed in-house. We believe our brand should reflect the same level of care we offer our clients.
Who replies to social media messages?
Our community managers oversee our digital presence and are usually the first point of contact online. They work closely with the wider team to ensure every message reaches the right person.
Every partnership begins with a conversation. If you can't find the answer you're looking for, feel free to get in touch. A member of the House will be happy to help you find the right direction before you enquire.